Guide to Using Recruitment Chatbots for Candidate Engagement


People show interest in changing the company to upgrade themselves personally and professionally. As technology advances, IT jobs are overgrowing from year to year. Many companies are looking to recruit people for different positions.

Many people apply for jobs daily, and recruiters find it difficult to shortlist and choose the desired candidate for a particular role. Therefore, to reduce recruitment-related monotony, a recruitment chatbot solves these problems.

What is a Recruitment Chatbot?

This artificial intelligence tool is also known as a conversational agent. It is a software application specially developed for conversational abilities with human imitation that can happen during recruitment.

This tool or software application is ideal for online personal assistants like Siri, Alexa, and Google Assistant. This online chatbot for recruitment uses AI technology like natural language processing (NLP) to take input from a human’s messages and know how to react to them.

The online chatbot is widely used in several media channels. They are as follows:

  • SMS
  • Apps for messaging like Slack
  • Email
  • Social media platforms such as Facebook
  • A particular software like an ATS

The online chatbot can imitate the conversational abilities of a human as it is developed to perform the spoken and written language and can also reply to the message correctly.

What are the Advantages of a Chatbot Tool?

A recruiting chatbot has existed for the past few years because of its application benefits. It is still working with the same reputation for both candidates and recruiters. The benefits of using a talent acquisition chatbot are listed below; take a look:

  1. Candidates Feel Easy and Comfortable Communicating with a Chatbot:

Every job seeker wants to communicate with the company through emails, phone calls, and now chatbots. Nowadays, it has become common for most people to use Siri, Alexa, and Google Assistant. Likewise, jobseekers show interest when it comes to communicating with the hiring chatbot.

A recent survey shows that 58% of candidates feel easy and comfortable interacting with this AI-designed recruitment chatbot for the initial steps of the application process. 66% of people feel better with these chatbots as they can handle the scheduling and preparation of the interview.

People nowadays are very much aware of the recruitment process that it cannot be person-to-person in every conversation. Still, the reply is so valuable to get the information.

  1. Online Chatbot Application Can Assist Recruiters with Administrative Tasks:

This online chatbot for recruitment can:

  • Gather the data from people, like their contact details and resume.
  • Do the screening process and collect data about an individual’s knowledge, experience, and skills.
  • Give the positions to candidates based on their engagement, qualifications, or recent activity.
  • Reply to the FAQs regarding the application process and the job role.
  • Arrange an interview with a recruiter (Human).

Once this process is completed, the data is gathered from hundreds of candidates. All the information can be sent to a recruiter to continue and follow up on the remaining process.

  1. A Chatbot Tool Assist Recruiters to Save Time:

According to industry estimates, the online chatbot recruitment tool can automate up to 80% of the activities. As the maximum recruitment process is completed online through chatbot, recruiters can save a lot of time and spend their time on other essential tasks. This tool can quickly remove unqualified candidates so recruiters can focus more on building relationships and creating connections with qualified and interested candidates.

Wrapping Up:

If you are running a business and feeling tough to shortlist and finalize the candidates for one particular job role, then you must get this online chatbot tool because it makes your work simpler.


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